Frequently Asked Questions
Where is the Palace Theatre located?
How many people can the Palace Theatre seat?
How can I purchase tickets to an event?
How can I get my tickets?
Do I need to buy a ticket for an infant?
State Fire Code requires all people, including infants, attending an event to purchase a ticket and be assigned a seat. This allows us to keep track of exactly how many people are inside the theatre in case of an emergency.
Can tickets be exchanged? Can you issue a refund?
Can I purchase season tickets?
The Palace Theatre offers several options for purchasing tickets including our Super Saver 3-pack. Please call our Box Office between the hours of 9:00 AM and 7:00 PM to inquire about these options.
Are there group rates for tickets?
Are there rush tickets available?
What is the historic fee?
Are cameras or video recorders allowed inside the Palace Theatre?
Are food and beverages available at the Palace Theatre?
Snacks and beverages can be purchased at the two bars in the lobby. Members can also purchase snacks and beverages in the Marquee Room. Food is not permitted in the theatre. However, drinks in a spill-proof Palace Theatre souvenir cup are permitted inside.
Where can I find an all-in-one informational document regarding technical specifications?
You can download our Technical Specifications infosheet by clicking the link below:
Where can I find information on the fly system?
You can download our fly system infosheet by clicking the link below:
What is the pit cover? When is it in? How will it affect my rental
The pit cover is a unit of portable staging that “fills in” our orchestra pit to add 4 to 8 feet to the stage. It is usually in accordance to the Palace Professional Theatre’s schedule and needs.
When the pit cover is completely in, there is no access to the orchestra pit.
When the pit cover is partially in, it can accommodate a small band.
Does the Palace have orchestra chairs on site?
Does the Palace rent scenic elements?
How many microphones does the Palace have available for use during an event?
Does the Palace own Marley or any other floor covering?
Does the Palace own an LCD projector?
What are the dimensions of the stage?
39′ 6″ Width of proscenium opening
25′ 6″ Height of proscenium opening. Typical Main Curtain Trim ~20’
3′ 8″ Edge of stage (at pit) to plaster line
29′ 9″ Plaster line to back wall
33′ 5″ Edge of stage (at pit) to back wall
35′ 8″ Center line to lock rail at stage left (15′ wing)
31′ 2″ Center line to stage right wall (10′ wing)
66′ 10″ Total width of stage, lock rail to wall
55′ 0″ Deck to grid