General FAQs

Palace Theatre

Where is the Palace Theatre located?
The Palace Theatre is located at 80 Hanover Street, in the heart of historic downtown Manchester, NH

How many people can the Palace Theatre seat?
The Palace Theatre can seat 834 people, with seven additional wheelchair accessible spaces. Click here to view our seating chart

How can I purchase tickets to an event?
Tickets to any event may be purchased by calling our box office at (603)668-5588, or coming by the box office on 72 Hanover Street in person. Box office hours are Monday through Friday, 9 a.m. to 5 p.m. A major credit card is required for all telephone purchases. You may also order select tickets online through our ticketing system.

Will my tickets be mailed to me?
We do not mail tickets. Tickets may be picked up Monday through Friday, 9 am to 5 pm, or before the event. The box office opens one hour before all events.

Can tickets be exchanged? Can you issue a refund?
We do not offer refunds or exchanges on any ticket purchases. However, exchange privileges are a perk of Membership. Click here for more information on Membership

Do I need to buy a ticket for an infant?
State fire code requires all people attending an event to purchase a ticket and be assigned a seat, including babes in arms. This allows them to keep track of exactly how many people are inside the theatre in case of an emergency.

Can I purchase season tickets?
The Palace Theatre offers several options for purchasing tickets including our Super Saver 3-Pack. Please call our Box office between the hours of 9 a.m. and 7 p.m. to inquire about these options.

Are there group rates for tickets?
Yes, there are group rates for most events. Please call our Group Sales Department at 603-668-5588x115.

Are there rush tickets available?
Each of production in the Citizens Bank Performing Arts Series has rush tickets available to students one hour prior to each performance. Students must present a valid student ID upon purchase.

What is the historic fee?
Each ticket price includes a $4.50 historic fee for upkeep of the historic Palace Theatre.

Are cameras or video recorders allowed inside the Palace Theatre?
No recording devices of any kind are allowed during a performance.

Are food and beverages available at the Palace Theatre?
Food and beverages can be purchased at the bar in our lobby or in the reception room during certain events. Food is not permitted in the theatre. Drinks in the spill-proof Palace Theatre souvenir cup are permitted in the theatre.

Back to Top